Frequently Asked Questions

Find Answers To All Your Questions

Orders

Shipping & Delivery

Refund & Exchange

Sustainability

What are my payment options?

We accept all the popular payment methods such as PayPal, Visa, MasterCard, Discover, Amazon Pay, American Express and Google Pay.

How to track my order?

You will receive an email from us after you have placed the order. You’ll get confirmation in your email when you purchase and we’ll let you know when your order is on the move. You will be able to track your order through your preferred shipping partner.

How do I cancel or change my order?

Unfortunately, it’s not possible to make any changes to an order or cancel it once it has been placed. However, you could ask for a refund.

Do you provide a money-back guarantee?

We offer a 30-day return policy. Items must be unused, in their original condition, and returned in the original packaging. For more details please consult our Refund Policy.

How long does the delivery take?

Our shipping typically takes from to 7 to 15 business days depending on your location.

That’s because each piece is made-on-demand, meant to reduce overproduction, support ethical manufacturing, and uphold our slow fashion values.

We believe the wait is worth it for a piece that’s thoughtfully made, high-quality, and environmentally conscious.

Please Check our Shipping Policy and Refund Policy for more information.

Do you offer free shipping?

Yes, free shipping is available for all the orders. 

Do you ship overseas?

Yes, we ship all over the world.

What is your Refund & Exchange Policy?

You can ask for a refund within 30 days of your purchase. Returned items must be in the exact same condition as they were received. For more information please refer to our Refund Policy.

How do I track my Refund?

To track the status of your refund, kindly refer to your confirmation email that you have received from us.

How long does it take to get the Refund?

Once we receive your return, please allow us 3-5 business days for your refund to process. Refund amount will be automatically debited to the same form of payment originally used for purchase.

How does your brand contribute to environmental sustainability?

Our products are made from organic cotton and recycled polyester, ensuring a reduced environmental footprint. We prioritize sustainable materials and ethical manufacturing processes, aiming to protect the planet and promote a greener future.

Are you shipments Carbon Neutral?

Yes. We partner with third party institutions to make sure that our shippments are not just carbon neutral but carbon positive.

How does purchasing your products impact the environment?

By choosing our eco-friendly apparel, you’re supporting sustainable practices that reduce waste and promote environmental conservation.

Is sustainable clothing a better long-term investment?

Yes. Sustainable garments are designed for longevity, meaning they last longer and reduce the need for frequent replacements. Over time, this not only saves money but also lessens environmental strain.

Why are your prices higher than fast fashion brands?

Our commitment to sustainability involves using organic materials, ensuring fair wages, and maintaining ethical production practices. These factors contribute to higher costs but result in durable, eco-friendly products that support both people and the planet.

What eco-certifications do your products have?

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